Provider Troubleshooting

Guides to help you troubleshoot a faulty provider.

Provider Issues

Please note that we currently don't support running Golem in a VM and doing so might result in the Invalid VM error in golemsp status output.

Invalid VM

  • Type golemsp status in your terminal window to check the status of your VM

When there is other status than valid

a) If: the user has no access to /dev/kvm run

curl -o setup-kvm.sh https://join.golem.network/setup-kvm.sh && chmod +x ./setup-kvm.sh && ./setup-kvm.sh

Afterwards, log out and log in again into your OS and then, rerun golemsp run

b) If: running inside Docker without access to /dev/kvm run

docker run --privileged

or mount the /dev/kvm device to the Docker container.

c) If: unsupported virtualization type: XEN We do not support XEN hypervisor

  • In any other case with the virtualization we recommend the:

sudo apt install cpu-checker && sudo kvm-ok command and follow the steps as given in the terminal interface.